GENERAL TERMS OF SALE
All pieces are handmade by two local seamstresses in Madrid.
Order your own measurements, we make ALL sizes.
All fabrics come from European outlets and vintage fabrics.
We make different seasonal collections, but if we still have the fabric, you can order pieces from other seasons.
All pieces are limited edition, depending on the availability of the fabric. In the case that you love a design, we could look for another similar fabric if the original is not available.
All pieces are made on demand, so the delivery could take a maximum of two weeks, depending on the number of orders we process. In the case that we were processing too many orders, we would temporarily put on hold our sales, so do not wait for last minute to make your purchase.
PRICE & PAYMENTS
All payments are in Euros tax inclusive. Prices are calculated as fair as possible.
Payment methods include:
- Credit/Debit Cards
- Offline Payments (please contact us for more information)
RETURNS & REFUND POLICY
Orders can only be returned after 7 working days since the item arrived and only if it is in perfect conditions. They will be returned by your own means.
In the event that an item is made to measure, it can not be returned since it can not be resold.
You can return items to us to make some adjustments.
L’Étrangère reserves the right to refuse any refund.
For any return please contact
L'Étrangère is commmitted to not revealing or sharing any information that you communicate to us with third parties.
RESALE AND DISTRIBUTION
This sales channel is exclusively for the final consumer.
Any resale or distribution of our products is completely prohibited.
For any matters, such as made-to-measure pieces, suggestions, designs with different fabric or simply a little note that you want to send us, please contact .